Terms & Conditions

When booking with us we receive your name, ID number, phone number, email, and information about your car and flight. This information is only used to serve you as a customer.

All payment-related information goes through the Teya payment gateway.

The Park & Go parking lot is fenced and monitored around the clock, and we place great emphasis on keeping customers' vehicles in safe custody while they are with us.

Park & Go is liable for damage to a vehicle while it is in the company's custody to the extent that the damage can be traced to negligence or culpable conduct by Park & Go or its employees. Damage that falls under Park & Go's liability is handled in accordance with the company's liability insurance.

Park & Go is not liable for damage or faults that occur without fault or negligence by the company, or that can be traced to normal wear and tear, age, condition, or an underlying fault in the vehicle. This may include, for example, failed batteries, timing belts, engine components, electrical equipment, or other components that fail because of the vehicle's age, wear, or condition.

Park & Go is also not liable for damage caused by circumstances beyond the company's control, such as severe weather or other unforeseeable external events, unless otherwise required by law.

If a customer becomes aware of damage to a vehicle, it must be reported to Park & Go as soon as possible. When assessing damage, Park & Go may rely, among other things, on photographs of the vehicle at arrival and departure, camera footage, information from staff, and other available records.

Full refund if cancelled at least 24 hours before departure. We also refund in case of illness. If it's less than 24 hours before the trip, the service is non-refundable.

These terms shall be interpreted in accordance with Icelandic law. Any disputes or claims against Park and GO Ltd. based on these provisions and terms shall be referred to Icelandic courts.

When you book with us we send you email related to your booking, for example booking confirmation and invoice. We also send you an SMS reminder before departure. These messages are part of the service and necessary to fulfil your booking.

Marketing content, such as newsletters and discount codes, is only sent to those who specifically opt in at booking. You can unsubscribe from that mailing list at any time. Unsubscribing has no effect on communications related to your booking.